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Competente-evaluari

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Skills and 360° performance reviews

A skills matrix per role, goals and OKRs with visible progress, 360° reviews and continuous feedback — structured review cycles, not forms forgotten in a drawer.

Annual reviews done “for the tick”, on a Word form, change nothing: no one remembers the goals, feedback comes once a year and too late, and the skills each role needs are defined nowhere. 4mystaff turns performance into a continuous, measurable process: you define a skills matrix for each role, set SMART goals and OKRs with progress tracked over time, run 360° review cycles (self, manager, peers) and collect continuous feedback between cycles. Each employee knows exactly what is expected of them, where they stand against their goals and which skills to develop.

  • Skills matrix per role: define the key competencies and expected levels for each post.
  • SMART goals and OKRs with visible progress — at company, team and individual level, aligned top-down.
  • 360° reviews: self-assessment, manager review and peer feedback, on the same criteria.
  • Configurable review cycles: annual, semi-annual, quarterly or at the end of the probation period.
  • Continuous feedback between cycles — recognition and observations in the moment, not once a year.
  • Individual development plans tied to the gaps in the skills matrix.
  • Calibration and comparability: shared rating scales so results are consistent across teams.
  • Performance and skills reports: who is ready for promotion, where the skill gaps are at team level.

The skills matrix: what is expected of each role

The starting point of a fair review is a clear definition of what “good” means for each role. In 4mystaff you build a skills matrix — for each post, the relevant technical and behavioural competencies and the expected level for each. The review then is no longer a general opinion but a comparison between the demonstrated level and the one the role requires. The resulting gaps become direct topics for the individual development plan, and at team level you see where critical skills are missing and where to invest in training or hiring.

Goals and OKRs with visible progress

Performance is measured against goals, not in the abstract. 4mystaff supports both classic SMART goals and OKRs (Objectives & Key Results), aligned top-down: company objectives cascade into team and individual ones, and each employee sees how they contribute to the bigger picture. Progress is visible in real time — you don’t discover it at the annual review. This transparency turns the performance conversation from a surprise verdict into a continuous tracking of targets everyone knows.

360° reviews and continuous feedback

A 360° review collects perspectives from several directions: the employee’s self-assessment, the direct manager’s review and feedback from the peers they work with — all on the same criteria from the skills matrix. The result is a far more balanced picture than a single person’s opinion. Between formal cycles, continuous feedback allows recognition of achievements and observations “on the spot”, so the end-of-cycle review summarises what happened across the period, not just the last few weeks.

Review cycles, calibration and talent decisions

You run review cycles at your firm’s pace — annual, semi-annual, quarterly or at the end of probation — with deadlines, reminders and clear stages. Shared rating scales and a calibration step ensure a “4 out of 5” means the same across different teams, essential when results drive promotions or raises. At the end, performance and skills reports support talent decisions: who is ready for promotion, who needs a development plan and where the skill gaps are across the organisation.

Legal references

  • Legea nr. 53/2003 — Codul Muncii (republicat), art. 17 și art. 40 (criterii de evaluare a activității profesionale)
  • Legea nr. 53/2003 — Codul Muncii, art. 242 (regulamentul intern — criteriile și procedurile de evaluare)
  • Regulamentul (UE) 2016/679 — GDPR (prelucrarea datelor de evaluare a performanței angajaților)

Frequently asked questions

What is a skills matrix and why do I need one?

It is the definition, for each role, of the relevant competencies and the expected level for each. Without it, reviews are subjective. With it, you compare the level an employee demonstrates against the one the role requires, and the gaps become concrete development topics.

What is the difference between SMART goals and OKRs?

SMART goals are specific, measurable individual targets. OKRs (Objectives & Key Results) tie a qualitative objective to a few measurable key results and align top-down, from company to individual. 4mystaff supports both, with progress visible in real time.

How does a 360° review work?

It collects feedback from several directions on the same criteria: the employee’s self-assessment, the manager’s review and peer feedback. The result is a more balanced picture than a single review and reduces subjectivity.

Can I run reviews more often than once a year?

Yes. Cycles are configurable — annual, semi-annual, quarterly or at the end of probation. Between cycles, continuous feedback allows recognition and observations “on the spot”, not just at the formal review.

Must evaluation criteria be in the internal rules?

Yes. The Labour Code requires performance objectives and evaluation criteria to be communicated to the employee, and the internal rules (art. 242) include the evaluation procedures. 4mystaff makes these criteria transparent and measurable for each employee.

How do reviews help with promotion decisions?

Shared scales and a calibration step make results comparable across teams, and the performance and skills reports show who is ready for promotion and where the skill gaps are. Decisions become documented rather than intuitive.

Related resources

Turn reviews into a process that actually matters

We set up the skills matrix, the goals and the first 360° review cycle for your team — ready to launch in a few days.

Skills and 360° performance reviews — 4mystaff