How do I build a per-store roster without a spreadsheet?
You define the coverage you need per store and per time band once; the system drafts the monthly roster and fills it from the people who are actually available. Last-minute changes — a swap between colleagues, a sick day — are applied to the published roster and the employee sees the new version in the app instead of getting a phone call.
Can part-time and full-time staff share one roster?
Yes, and the contracted hours act as a guardrail: each person’s roster is checked against their contract, and the system flags anyone whose actual hours drift persistently above the agreed norm. That drift is what an inspector looks for, and it is far easier to fix weekly than to reconstruct a year later.
One sales assistant covers three stores. How do I know where the hours were worked?
Clock-in is tied to a location, either through the store tablet or through the phone with a position check at the moment of clocking. The report shows hours per store, not just per person, so labour cost lands on the unit that generated it.
How do I plan for the seasonal peak?
Start from last year’s actual hours for the same weeks, broken down by store and time band, and size the shifts before you hire. In parallel you set leave blackout windows for the peak, so you do not reach December with half the team still owing untaken annual leave — the Directive guarantees at least four weeks per year (art. 7).